配送ポリシー
A. Shipping Costs
We offer free shipping on all orders within the United States.
B. Delivery Time, Processing & Order Cut-Off Time
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Shipping time: Typically 3–5 business days (Monday to Friday)
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Processing time: 1–2 business days (Monday to Friday)
The daily order cut-off time is 12:00 PM (GMT-05:00) Eastern Standard Time (New York).
Orders placed after this time will be processed on the next business day.
C. Delivery Terms
We ship orders using USPS, UPS, and FedEx.
D. Address Change
The delivery address cannot be changed after the order has shipped.
If you need to change your delivery address, please contact us within 24 hours of placing your order at:
E. Cancellations
Orders can be changed or canceled up until the moment they are shipped.
If an order has already been shipped, please refer to our Shipping & Returns Policy.
In the case of a return, customers are responsible for all return shipping costs.
F. Damaged Packages in Transit
If you notice that a package is damaged during transit, please refuse delivery if possible and contact our customer service immediately.
If the package was delivered while you were not present, please contact our customer service so we can assist you with the next steps.
Customer Support
Available 24/7
📞 Phone: +1 307 400 8256
📩 Email: info@emmamae-boston.com
🏢 Address:
1007 N Orange St
4th Floor, Ste 1382
Wilmington, Delaware 19801
United States